Frequently Asked Questions

How much does it cost to board my dog? 

Prices as of January 2016

1 Dog large £13.00 per day 1 small dog £12.50 per day. (large = 35lb or above).

2 Dogs less 15% discount

3 Dogs less 20% discount

Doggie day care £8.00 per day

For other multiple occupancies please enquire on price. Please note we charge by the day which includes the day or arrival and the day of departure.

Can I Visit The Kennel To Look Round Prior To Booking? 

The boarding kennels are open for viewing every day between 11:00am and 3:00pm. You don’t need an appointment.

What Do I Need To Bring With My Dog?

We provide bed, bedding (vetbed) and dishes for your dog during boarding so you don’t need to bring these items with you. You can birng any favourite toys. To help your dog settle in it is a good idea to bring something of your own, for example, an old worn t-shirt or a pillowcase that smells of you so that your dog is surrounded by familiar smell. Any items left are at your own risks.

Do I Have To Bring My Dogs Own Food?

No. We keep many premium moist and dry foods, in stock. However, if you want to bring your own pets diet you can.

What Time Can I Drop My Dog Off At The Kennels?

We prefer dogs to be dropped off for boarding between 9:00am and 2.00pm.  However we will accept for boarding upto 6:00pm. If your pet hasn’t boarded with us before please avoid afternoon arrivals so he or she can settle in before bedtime.

Does My Pet Need To Be Vaccinated?  

Yes- see our vaccination page.

What If My Dog Needs To Be Given Medication During Boarding?

We are happy to administer any medication your dog may require during boarding. Only our fully trained staff administer medication.

What If My Dog Became Ill Whilst In Boarding?

If your dog became ill during boarding we will seek veterinary advise. Our vet is on call 24 hours a day. Your dog is fully covered by our insurance both during its stay and for the following 48 hours. We treat our boarding dogs as we would treat our own dogs. If they need to be seen by a vet we will ensure they do so. Your own vet will be contacted for advice on medical history.

Will My Dog Play Out With The Other Dogs?

Your dog will be able to see, hear and smell the other dogs in the kennels whilst boarding. We never allow boarding dogs to mix with each other as it is against our licensing regulations to do so. However if your friends or family’s dogs are boarding at the same time and you wish your dogs to be allowed to play together you must advise us, in writing and give us authorty to do so.

How Can I Contact The Kennels When I Am On Holiday?

You may contact us by telephone.

Please do try and contact us during normal working hours!

How Can I Pay For My Dog’s Stay In The Kennels?

We normally ask you to pay your invoice on arrival for dog boarding. You may pay by cash, cheque or card. However if you are paying on collection of your dog we are unable to accept cheques as payment method.

Can My Dog Have A Bath/Be Groomed Whilst Boarding?

We recomend that you take advantage of our discounted rates while your dog is boarding. Our countryside walks tend to get them grubby! Grooming must be booked in advance, please visit our sister site for these services. See link.